Welcome to traveleye.mv (“we,” “our,” “us”).
We are a local and expat stay listing platform that helps guests find stays such as apartments, hotels, and guesthouses in the Maldives.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
We may collect the following information from guests:
Name
Phone number
Email address
Preferred stay details
Check-in and check-out dates
Number of guests
Budget or price preference
Location preference
Any other details submitted through our forms
We may collect the following information from stay owners or property representatives:
Name
Business or property name
Phone number
Email address
Property details
Listing interest details
Billing or subscription-related details
2. How We Use the Information
We use the information we collect to:
Help guests find the best available rate based on their preferred stay
Contact guests about matching stay options
Contact stay owners who want to list on traveleye.mv
Manage listings and subscriptions
Improve our platform and services
Respond to questions and support requests
Send important service-related updates
3. How Guest Enquiries Work
When a guest submits a form on traveleye.mv, we use the information provided to understand the guest’s preferred stay and help connect them with suitable stay options at the best available rate.
We may share relevant enquiry details with stay owners or managers only when necessary to help with booking enquiries or availability checks.
4. How Stay Owner Enquiries Work
When a stay owner or representative submits a form to show interest in listing their stay on our platform, we use that information to contact them, discuss listing options, and manage their monthly subscription.
5. Subscription and Payments
Stay owners who list on traveleye.mv pay a monthly subscription fee.
We may collect and use payment-related information only as needed to manage billing, payment records, and subscription services.
We do not operate on a commission basis for bookings. Our model is based on a fixed monthly subscription fee.
6. Sharing of Information
We do not sell personal information.
We may share information:
With stay owners or managers to help with guest enquiries
With service providers who help us operate the website or payment systems
When required by law or legal process
To protect our rights, users, or platform
7. Data Storage and Security
We take reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no website or online system can be guaranteed to be 100% secure.
8. Data Retention
We keep personal information only for as long as needed for business, support, legal, or operational purposes.
9. Cookies and Website Use
Our website may use basic cookies or similar technologies to improve website performance, user experience, and analytics.
You may choose to disable cookies in your browser, but some parts of the website may not work properly.
10. Your Rights
You may contact us to:
Ask what personal information we hold about you
Request correction of your information
Request deletion of your information, where applicable
Ask questions about how we use your data
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
traveleye.mv
[Company Name]
[Address]
[Email Address]
[Phone Number]